The use of social media platforms by ambassadors at the United Nations is making diplomacy more relevant and immediate.

That’s according to one of the authors of a study looking at the impact of the Twitter platform on diplomatic relations.

Adam Snyder, an analyst at the private sector firm Burson-Marsteller, was at the UN on Friday at a meeting focusing on social media developments.

Daniel Dickinson began by asking him how the diplomatic community is using Twitter.

Duration: 2’30”