When interrogating killers and other criminals, Norwegian police officers do not seek to “break down” suspects.

Rather, they gather information by using a technique that emphasizes communication and empathy.

That’s according to Nina Holm Andersen, lead investigator in the case against Anders Breivik, the right-wing extremist who killed 77 people in July 2011.

Ms Holm Andersen was in New York recently to participate in a panel discussion organized by the UN human rights office, OHCHR, on why torture during interrogations is illegal, immoral and ineffective.

She spoke to Dianne Penn about the method she used to gather information in the Breivik case, known as investigative interviewing.

Duration: 4’56”