Effective social dialogue between governments, workers and employers can improve compliance and produce better workplaces.

That’s according to the International Labour Organization (ILO), which says social dialogue includes all types of negotiation, consultation and an open exchange of information between partners.

Peter Forster spoke to Youcef Ghellab, the head of the ILO’s Social Dialogue and Tripartism Unit. He started out by asking him how the ILO has engaged workplace managers to assess their level of understanding about what compliance means.